Terms of Service
Effective Date: [12-05-2025]

Welcome to Home Move Man. By booking our services or using our website, you agree to the following Terms of Service. Please read them carefully.

  1. Services Provided

Home Move Man offers local and long-distance moving services, including but not limited to:

  • Residential moves
  • Packing and unpacking
  • Furniture disassembly and reassembly
  • Loading, transportation, and unloading
  • Specialty or single-item moving

All services are subject to availability and confirmed through written or verbal agreement.

  1. Booking & Payments
  • A quote will be provided based on the details you supply. This quote may be adjusted if actual conditions vary (e.g., additional items or unlisted services).
  • A deposit may be required to confirm your booking.
  • Full payment is due upon completion of the move unless otherwise agreed.
  • Accepted payment methods include cash, credit/debit cards, or other approved digital methods.
  • Late cancellations (less than 24 hours’ notice) may be subject to a cancellation fee.
  1. Customer Responsibilities

You agree to:

  • Provide accurate and complete information regarding your move
  • Be available or designate a representative at both pickup and delivery locations
  • Ensure items are packed securely (unless packing service is included)
  • Inform us of any particularly fragile, valuable, or heavy items in advance
  • Comply with local building or parking restrictions affecting access
  1. Limitations & Liability
  • Home Move Man is not liable for damage to items we did not pack.
  • We are not responsible for delays caused by weather, traffic, road closures, or other events beyond our control.
  • Claims for lost or damaged items must be reported in writing within 7 days of the move.
  • Our liability for loss or damage is limited to the amount specified in our insurance coverage, unless otherwise agreed in writing.
  1. Prohibited Items

The following items may not be transported under any circumstances:

  • Hazardous materials (e.g., flammable liquids, explosives)
  • Illegal substances or contraband
  • Perishable food or live animals
  • Personal valuables (e.g., cash, jewelry, important documents)
  1. Right to Refuse Service

We reserve the right to refuse service if:

  • The work environment is unsafe or hazardous
  • The items to be moved violate these terms
  • There is abusive or threatening behavior toward our staff
  1. Website Use

By using our website, you agree not to:

  • Post false or misleading information
  • Attempt to breach website security
  • Use our content without permission

All content on the website is the property of Home Move Man and may not be reused without written consent.

  1. Modifications to Terms

Home Move Man may update these Terms of Service at any time. Continued use of our services indicates your acceptance of any changes.

  1. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of that jurisdiction.

  1. Contact Us

If you have questions about these Terms, please contact:

Home Move Man
Email: info@homemoveman.co.uk
Phone: 07557500191
Address:

Home Move Man, St Austell Street, Truro, Cornwall, TR1 1SE.